Senior Director, International Strategy (2024)

Position Summary...

What you'll do...

This position is responsible for the operation of a department. An individual in this position will be expected to perform additional job related responsibilities and duties as assigned and/or necessary.

AboutWalmart International

Walmart helps people save money and live better. Walmart International delivers on this promise by bringing value and convenience to millions of customers in 18 countries outside the U.S.

Our unique global perspective makes it possible to see connections that others cannot and to bring innovations to market that make life easier for customers. In addition, we’re building strategic partnerships through equity investments to support our core businesses.

Our strategy is to build strong local businesses that are powered by Walmart—while at the same time generating growth for the company and our partners and making a positive impact on our stakeholders.

Walmart International has nearly 5,400 retail units and approximately 550,000 associates around the world. Additionally, Walmart Global Sourcing works with manufacturers to sell their products including apparel, homeware, jewelry, hardlines and more throughout the world. Upholding Walmart’s reputation as the world’s most trusted retailer, Global Sourcing regularly audits suppliers’ practices and works with them through the Walmart Responsible Sourcing Program to help them meet Walmart’s high standards.

Markets where we operate: Africa, Canada, Central America, Chile, China, India, Mexico

About the Global People Team

Leaders and individual contributors alike look to our Global People teams to influence strategy, optimize working models and enable the business to achieve results while preserving the fabric that sets us apart and keeps our 1.3M+ associates coming to work every day. By providing the necessary tools and insights, our People professionals operate as partners at every phase of workforce planning, talent management, organizational design and change management. From building communities to preparing Walmart for the future, to be a member of this team is to operate as a vital component to our sustainable success. Together, we think beyond the status-quo and inspire others to evoke positive change. When you join us in Global People, you immerse yourself in our culture, becoming a trailblazer and a true agent of influence.

Essential Functions

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

Walmart is seeking a Senior Director – international Strategy to work cross functionally and help shape how we are transforming our People data and systems across the entirety of Walmart’s International segment – including thriving businesses in Africa, Canada, Central America, China, Chile, India, and Mexico. Reporting to the SVP of International People, you’ll be a key partner in driving the most critical strategic digital projects and initiatives across the international segment. You’ll optimize all available tools, solutions and processes like machine learning, generative AI, and foundation data assets. If you love making impacts at massive scale, this is the role for you.

This role will lead the Walmart International people data and tech parity strategy in partnership with key enterprise and global people stakeholders across all Markets; This work includes close coordination with Global People Leaders, Global Tech, People Metrics, & Product among others. This work will be driven in alignment with specific time-bound goals established by the People Leadership Team.

  • Strategy Development: Defines and shapes a clear long-term vision / roadmap for the business/market/function in context of global environment and paint a compelling picture of new opportunities. Offer unique insights based on a deep understanding of political, social, business, market and finance trends; use insights to lead and influence change at strategic, tactical, team and individual levels across the organization. Develop strategy that is aligned with the organization's long-term plan and that anticipates and supports business need and ensures appropriate resources are allocated to deliver effectively, including goals to expand capacity, improve productivity and surpass industry benchmarks. Develop different perspectives of the business model (e.g. risk, innovation, investment, etc.); maximize opportunity and minimize risk; identify and focus on future critical areas for the organization. Establish relationships with external stakeholders to set strategic direction of future operational framework. Monitor and reviews changes in customer and competitor behavior and develop appropriate organization response. Determine impact of emerging business models and sponsor initiatives to deliver optimal response.

  • Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.

  • Strategic Planning: Leverage strategic planning experience in multiple complex business environments (globally) to identify the key drivers of sustainable advantage across varying situations. Synthesize complementary and competing factors in a complex environment to determine trade-offs (e.g., resources, capital, technology, capabilities) when formulating the optimal strategy for the organization.

  • Develop strategy governance processes and measures for operational effectiveness and define organization's sustainable value-creation model that drives innovation. Use various data sources to identify leading indicators, predict competitors' initiatives, and drive contingency plans. Communicate the vision, strategy, and execution plan effectively, internally and externally, to gain support and compliance. Recommend new methods and approaches (e.g., scenario planning, war gaming) for strategy development. Reviews and evaluates achievements to enhance future planning and resource utilization. Define best visualization approach and solutions for specific business issues. Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.

  • Relationship Management: Build and maintain collaborative and strategic alliances with a wide range of partners across the business and industry; leverage their support to drive business programs & priorities. Create an environment that supports collaboration with people from different functions, cultures and have different perspectives. Provide insights on the impact of cross functional team collaboration on achieving strategic goals. Coach and support colleagues and stakeholders to develop their understanding of business and performance to identify solutions to deliver improved services, solutions, and relationships. Drive a culture that strives for diversity of thought and inclusion.

  • Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.

  • Project Management: Oversee multiple organization wide high-risk, high-cost projects involving cross-functional stakeholders. Establish decision framework, ensure role definition and clarity of deliverables and drive process management consistency. Monitor and review major projects for critical path and actual status versus planned, process & value gaps, mitigation strategies, financial goals and communication plans. Create and maintain project evaluation tools, methods, and performance dashboards and oversee development of project management methodologies, toolkits, and practices. Use persuasive arguments to influence others to achieve optimal outcomes and advocates a win-win approach to negotiating. Lead the development of communication and change frameworks to drive change management processes. Monitor industry for fresh approaches, benchmarking industry best practices and adjust approach in response to changing business needs. Champion use of agile methodology for talent acquisition across the enterprise; lead complex/multiple agile sprints (be a scrum of scrum) that have clearly defined epics, stories, tasks, prioritization, backlogs; defines and monitors agile project success metrics and conduct brokered conversations with business on setting expectations and delivering the end results.

  • Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.

  • Strategy Support and Advisory: Evaluate proposed business cases for projects and initiatives across all businesses/markets to develop business strategy with top organizational leaders. Strategic contributor to business decision making regarding key business initiatives. Lead fact-based decision-making for long-term strategic issues; analyze the wider business and political implications when making decisions, including the effectiveness of the outcome. Use a variety of data gathering, problem solving and analytical techniques that consider various businesses and own values and objectives and the type of recommendations to be made. Align stakeholders across leadership with respect to any changes that will impact business strategy and objectives. Coach and support colleagues and stakeholders to develop their understanding of business finances and performance to identify solutions to deliver improved services, solutions, and relationships.

  • Business Acumen: Develop business strategy with executive leaders. Evaluate and validate proposed business cases for projects and initiatives. Demonstrate deep expertise and functioning of multiple businesses and how it integrates in the global scenarios. Approve strategies, initiatives, and projects. Determine metrics and performance indicators. Contribute to strategic business decision making regarding key initiatives. Outline business cases to be developed and drives delivery of work that has meaningful return on investment to the business. Develop new enterprise-wide processes and ways of working. Model industry best practices. Proactively engage in the external community to build Walmart's brand and influence industry practices. Influence and shape business vernacular.

  • Financial Acumen: Understand the big picture, financial frameworks, contract, and legal structures and how it all applies together. Develop and implement financial concepts, techniques, and performance tracking. Provide guidance to others in developing financial instruments to make strategic improvements. Evaluate an organization's strategic risk (i.e., determining if the strategy is aligned with market and industry conditions). Select the most appropriate information to design and execute analytical methods to guide strategic planning and identify factors affecting performance. Communicate the organization level impact to diverse audiences.

  • Problem Solving: Lead large scale/ organization wide problem solving efforts with broad and deep understanding of the environment. Influence the stakeholder, question assumptions to redefine the problem statement. Utilize advanced analysis to predict and explain long-term trends and/or implications for alternatives. Collaborate with multiple business stakeholders across the organization to gain agreement on the problem-solving process, risk assessment, decision points, and criteria. Mentor others in the process of devising alternatives and assessing their impact.

  • Learning Agility & Innovation: Encourage agility by highlighting the benefits of innovation and change for the overall success of the organization. Provide an environment that encourages experimentation and that rewards and recognizes effort; accept failure with an understanding that it often precedes success. Stimulate idea flow from all team members with the aim of developing new, commercially viable products and services. Help others generate and identify breakthrough ideas, fresh perspectives and new opportunities. Share best practices and benchmarks of excellence. Coach others and provide feedback on their change journey. Provide respectful, effective, timely feedback to others. Seek, internalize, and utilize feedback to make changes. Challenge the status quo and push boundaries; demonstrate self-awareness.

  • Influential Communication: Confidently present to a diverse organization wide audience, positioning arguments/data with a well-structured story. Build consensus in controversial & sensitive situations, present conflicting points of view to others in a fair and constructive manner. Connect with strategic business priorities, leveraging data & analytics, financial acumen and problem solving techniques to build a cohesive narrative. Act as a trusted advisor to diverse business partners, influencing them to take unpopular / difficult actions when required. Provide respectful, effective, timely feedback to others; seek, internalize, and utilize feedback to make changes. Coach others on how to communicate effectively using persuasion and consensus building techniques.

Leadership Expectations

An individual must be proficient in each of the competencies listed below to successfully perform the responsibilities of this position

Focus on our Associates: Talent Management : Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Focus on our Associates: Collaboration & Influence : Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Focus on our Associates: Diversity, Equity & Inclusion: Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.

Deliver for the Customer: Strategic Thinking: Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and implementing strategies.

Deliver for the Customer: Customer Focus: Delivers expected business results while putting the customer first and consistently applying an omnimerchant mindset and the EDLP and EDLC business models to all plans and initiatives.

Embrace Change: Digital Transformation & Change: Drives continuous improvements, supervises the adoption of new technology, and supports digital disruption in line with Walmart's business model.

Embrace Change: Curiosity & Courage: Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Live our Values: Servant Leadership: Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Live our Values: Culture Champion: Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Physical Activities

The following physical activities are necessary to perform one or more essential functions of this position.

Enters and locates information on electronic device.

Creates documents, reports, etc., using a writing instrument (such as a pencil or pen) or electronic device.

Reads information, often in small print.

Visually verifies information, often in small print.

Communicates effectively in person or by using telecommunications equipment.

Presents information to small or large groups and individuals.

Observes associate, customer, or supplier behavior.

Travel

Traveling is necessary to perform one or more essential functions of this position.

Travels internationally to and from multiple facilities or work-sites requiring extended overnight stays.

  • Supports strategies and drives initiatives that attract and retain diverse and inclusive talent; builds high-performing teams; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration & Influence

  • Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management

  • Creates a discipline and focus around developing talent, builds the talent pipeline, fosters an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursem*nt, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $130,000.00-$260,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor’s degree in Business, Finance, Strategy, or related area and 7 years’ experience in retail, strategy, operations management, or
related area. Option 2: 9 years’ experience in retail, strategy, operations management, or related area.
3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Master's degree in Business, Finance, Strategy, or related area

Primary Location...

701 S. Walton Blvd., Bentonville, AR 72716-6209, United States of America

Senior Director, International Strategy (2024)
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